Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Called mid morning for an AC unit that wasn’t running at my grandparents house, heat index 105° and Innovative was swamped with calls. I explained the situation and the urgency BC my grandpa is on hospice care and close to the end of his life. Dallas got there as quickly as he could (3 hrs bc hes covered in calls!) and had it fixed in less than 30 mins. Even drove to my workplace to get his check so I didn’t have to take care of it later! We will definitely be using them for our heating and cooling needs from now on!

Kristen Stewart
Little Rock, AR

We are on vacation and I messaged them last night because our daughter called and said our air wasn’t working correctly and they came out first thing this morning. I will recommend them to everyone I know from now on. So very thankful for quick and honest service!!

Amy Scott

Dallas and his guys are very professional and considerate. I have had them do work for me personally as well as for my construction business. They always impress…be it the pricing, the warranty, or the courteous attitudes of employees…they always deliver. Thank you guys for awesome service!!!

Brianna Leigh Golden
Glen Rose, AR

Dallas and team always do a great job of not only taking care of our systems but clearly explaining WHY they’re doing what they’re doing. I’ve never felt like I’m being sold something I don’t need and I always feel like they’re really looking out for what is best for our house and our systems. We have total confidence in this team.

Mark Fortune
Little Rock, AR

I’ve used Dallas and his crew for a number of years now. Bottom line: Trust. I trust Innovative Heat and Air Solutions to give me an honest and thorough analysis and I trust their work. I recommend them whenever anyone ever asks for a referral. Use them.

Scott Edge
Little Rock, AR

I had innovative do a complete home system to replace one that was installed by another company. Dallas and his crew were professional, quick and friendly. The quality of work was far and above that of the previous contractor. I would highly recommend them to anyone looking for heat and air.

George Bartow

Innovative installed our new heat and air system a little over a month ago. Dallas and his crew did a great job with the installation and we are very pleased with the new system’s performance. It is extremely quiet and keeps our home comfortable. As a bonus, our first energy bill with the new system was half the amount from the same period last year and one third less than the previous month this year. We definitely made the right decision on this one!

Cindy DeClerk
TB

Called Dallas on a Thursday afternoon with a dead AC unit. Definitely needed to be replaced and not repaired. Another company quoted me $18k for a new unit. Dallas came in and offered advice and suggestions for the small space and saved me $13k. The job was done by 3:00pm on Friday. Guys were professional, job was quick, and price was as quoted. Awesome work!

Thomas Blackmon

Absolutely flawless on a hot summer day. I know you guys had to go out of your way but, just know it is appreciated very much!

Jason Millard

My heat went out during the snow and I have small children at home. I called and they came out within hours! I wouldn’t use any other company!

Stephen Henry
Benton, AR