Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

This team of professionals check all the boxes. We have struggled with finding contractors for years until we found this team!

Nate Felton
KS

I’ve used innovative several times and am so pleased with their services and professionalism. I had a full system replacement previously and I’ve had them come out to repair a different system. They are always reasonable and the explain everything to me as they work. I highly recommend.

New customer review, posted within the last 2 monthsKatie Smith-Hinojosa

This business has installed 2 hvac systems in my home and done maintenance on my 3 systems since 2016. They do high quality work and they stand by their work. They care about the end result and its impact on the customer. I recommend them to anyone looking to have new equipment installed or have work done on existing equipment.

Phillip Scalfano

We are on vacation and I messaged them last night because our daughter called and said our air wasn’t working correctly and they came out first thing this morning. I will recommend them to everyone I know from now on. So very thankful for quick and honest service!!

Amy Scott

Innovative installed our new heat and air system a little over a month ago. Dallas and his crew did a great job with the installation and we are very pleased with the new system’s performance. It is extremely quiet and keeps our home comfortable. As a bonus, our first energy bill with the new system was half the amount from the same period last year and one third less than the previous month this year. We definitely made the right decision on this one!

Cindy DeClerk

I have used Dallas/Innovative Heat and Air for years. He kept my old heat and air unit up and going through service and repairs, and when the time came for a replacement, he explained what was needed, the prices, and options available. They came out and replaced the unit quickly. They have always been quick to respond, courteous, competitive in pricing, and professional. I wouldn’t use any other company.

Karla Carmody

Today was a holiday but that didn’t keep them from coming out and getting our air conditioning going again!! Thank you! This is not the first time I have had to call and in both instances, the problem was quickly and accurately diagnosed. Finding a trustworthy heat and air company is like finding a good mechanic. Once you find one you can trust, you better stick with em! I’ll always use Innovative. Their work is above average and their prices are fair. Thanks again!

Jemmie Reynolds
Hensley, AR

Dallas and his guys are very professional and considerate. I have had them do work for me personally as well as for my construction business. They always impress…be it the pricing, the warranty, or the courteous attitudes of employees…they always deliver. Thank you guys for awesome service!!!

Brianna Leigh Golden
Glen Rose, AR

Excellent service and quality workmanship! Called and had service on the same day!

Guinn Seewald

Called mid morning for an AC unit that wasn’t running at my grandparents house, heat index 105° and Innovative was swamped with calls. I explained the situation and the urgency BC my grandpa is on hospice care and close to the end of his life. Dallas got there as quickly as he could (3 hrs bc hes covered in calls!) and had it fixed in less than 30 mins. Even drove to my workplace to get his check so I didn’t have to take care of it later! We will definitely be using them for our heating and cooling needs from now on!

Kristen Stewart
Little Rock, AR