Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Called mid morning for an AC unit that wasn’t running at my grandparents house, heat index 105° and Innovative was swamped with calls. I explained the situation and the urgency BC my grandpa is on hospice care and close to the end of his life. Dallas got there as quickly as he could (3 hrs bc hes covered in calls!) and had it fixed in less than 30 mins. Even drove to my workplace to get his check so I didn’t have to take care of it later! We will definitely be using them for our heating and cooling needs from now on!

Kristen Stewart
Little Rock, AR
5

Innovative installed our new heat and air system a little over a month ago. Dallas and his crew did a great job with the installation and we are very pleased with the new system’s performance. It is extremely quiet and keeps our home comfortable. As a bonus, our first energy bill with the new system was half the amount from the same period last year and one third less than the previous month this year. We definitely made the right decision on this one!

Cindy DeClerk
5
c

I have used Dallas/Innovative Heat and Air Solutions for years. He kept my old heat and air unit up and going through service and repairs, and when it came time for a replacement, he explained what was needed, the prices, and options available. They came out and replaced the unit quickly. They have always been quick to respond, courteous, competitive in pricing, and professional. I wouldn’t use another company.

karla carmody

We’ve had a HVAC system and an enclosed crawl space installed in 2018 by IH&AS, and we couldn’t be happier with our thoroughly researched decision to go with them. They’re prompt, knowledgeable and stand by their work 100%.

Dennis Oxley
Little Rock, AR
5
D

We wanted heat pumps installed in our home to replace 2 aging H & A units and Innovative Heat and Air Solutions company was recommended to us by two different people as being the best, most knowledgeable company in central Arkansas at installing HVAC equipment and solving H & A issues. We knew from an energy audit that some of our existing ductwork and airflow were far from ideal and Dallas explained the various problems and our options for solutions. Dallas and his team here (Michael, Nathan, Bryce, Noah and Katie) were all so professional, trustworthy, pleasant and respectful of our property. They all worked hard and clearly knew what they were doing. The heat pumps and the entire H & A system are working beautifully and so efficiently. We couldn’t be happier with them or the Innovative H & A Solutions company.

Cynthia Dawson

Dallas and team always do a great job of not only taking care of our systems but clearly explaining WHY they’re doing what they’re doing. I’ve never felt like I’m being sold something I don’t need and I always feel like they’re really looking out for what is best for our house and our systems. We have total confidence in this team.

Mark Fortune
Little Rock, AR
5

I had innovative do a complete home system to replace one that was installed by another company. Dallas and his crew were professional, quick and friendly. The quality of work was far and above that of the previous contractor. I would highly recommend them to anyone looking for heat and air.

George Bartow
5

This business has installed 2 hvac systems in my home and done maintenance on my 3 systems since 2016. They do high quality work and they stand by their work. They care about the end result and its impact on the customer. I recommend them to anyone looking to have new equipment installed or have work done on existing equipment.

Phillip Scalfano
5

Dallas and his sons are top notch. Would highly recommend them if you need service or a new system.

Daniel Baker
5

I’ve used Dallas and his crew for a number of years now. Bottom line: Trust. I trust Innovative Heat and Air Solutions to give me an honest and thorough analysis and I trust their work. I recommend them whenever anyone ever asks for a referral. Use them.

Scott Edge
Little Rock, AR
5